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Frequently Asked Questions

When Will Events Be Offered?

Events will be available starting at 9:00 am on Monday, October 5. The last event will begin at 7:00 pm on Saturday, October 10.

Many events will be streamed live via YouTube; links for these are available through the Schedule page. Those events will air on the date and time indicated on the schedule. They will also be recorded, and the recordings will be available to ticketholders through this website until June 1, 2021.

Other events are pre-recorded, and can be viewed at any time during the week of the festival.

Which Events are Free and Which Are Ticketed?

Anywhere in this site where events are listed, you’ll see a note next to each event indicating whether it’s free or ticketed.

How Do I Check Out in the Online Store?

Before you are able to finish your purchase, you must create a profile/account with the College of Continuing Studies. Once that is completed, you will be able to complete your order and check out of the store.

How Can I Access Ticketed Events?

When you purchase Admission, please be patient with us as we add your e-mail to the ticketholder list for logins. Please keep in mind this is not an automatic process, but we will get you added as quickly as we are able!

You should receive an email from WordPress called “Virtual Native American Festival” that contain your username, a link to set your password, and a link to the Festival schedule page. Please check your spam/junk folders as the e-mail may land there.

The email address you used to purchase your ticket will be your username; you will be able to set a password at the ticketholder login page. After setting the password, simply log in on that page and you can access the ticketed content from either the ticketholder landing page or the drop-down menu under “Ticketholders” on the gray main menu bar.

If you have any issues, feel free to send an email to: museums@ua.edu